We always want you to be happy with your order from JumeirahVape.com. You can return items within 1 day of delivery, as long as they are unopened, unused, and in original packaging.

Just a few quick notes:

• We don’t accept returns on opened e-liquids, used pods, disposables, or coils for hygiene reasons.
• If your item is damaged or faulty, send us a photo or video. We’ll replace it or issue a refund.
• Devices that stop working within 1 day (without misuse) may be replaced.
• Refunds are processed within 1 business day after approval.
• Returning shipping is your responsibility—unless we made a mistake.
• No refunds for refused deliveries.